Booking Agent
Hand the messiest airline ticket workflows to an auditable AI
- 01
Peak-hour rescheduling
During international peak seasons, a single reschedule takes human agents ~12 min. With the agent, it drops below 90 sec with 8× fewer errors.
- 02
Multi-carrier rule differences
One order spans multiple cabins, carriers, and fuel surcharges. The agent reads NDC/GDS rules live and returns viable reschedule options with fare diffs in one pass.
LINGXI · CHENGTU
Booking Agent · Order #ED-884219
Customer request
"Change my Apr 25 Qingdao flight to Apr 28, keep under ¥1,200, preferably after 8am."
Agent execution
Fetch travel policy · Lingxi KB
Airline re-ticket · 3 candidates
Rank by budget+pref · Pick A
Await finance approval (Chengtu client #F-8821)
Recommended A · rule-checked
¥1,180
in budget
3.0×
Throughput
94%
Hit rate
2.1s
Avg latency

